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Ani Costa

United Kingdom

1 Reviews
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1 review

BeautifulHalo

Major red flags

Major red flags, firstly their newsletter sign up didn’t work(I never received a newsletter or a 30% off voucher) then I contacted customer services who gave me a code for 5% off which didn’t work. When I contacted them again they gave me another code for 5% off which also didn’t work(said it was expired.) Their response to solving my issue was “nothing is expired you can place your order later.” (???) They then back tracked and told me to buy the item, pay the full price and contact their after-sales team for a discount in the form of a refund. Red flag red flag, I can’t recommend based on this interaction, the company seems shady and untrustworthy.

2023-04-08