VideoProc user - very satisfied!
I was looking for a software on MacOS for a single purpose - download a video that might disappear from YT because of it's content (free information on someone very powerful). A simple software where I'd choose (or predefine) the video and audio formats and was able to download subtitles included in the video on YT... Accidentally purchased a different software based on a review, but the support team was above&beyond and helped me out recommending the correct product and even moving my just purchased license to the new product of theirs! Oh and the software works like a charm! 5 out of 5, recommended for both the prudoct and the support!