Excellent service and an excellent product!
In researching finishes for our new kitchen remodel, I knew from looking at various pictures that I wanted our hood to be a statement piece. I debated about wood, cooper, stainless steel and various designs when I came across World CopperSmith -- I knew I found my future hood. They had so many beautiful options. After finally narrowing it down, I chose a customized Signature SX2 in brushed stainless steel with polished straps. The whole process of ordering was great. I ordered the insert separately from another vendor and they were able to accommodate the insert with no problem. It was all easy and very professional. There was a minor hiccup in the dimensions but World CopperSmith handled it perfectly. Understandably, with Covid there were shipping delays, which was not a problem for us. Receiving the box was thrilling. I can't believe it but I was already so impressed with how they shipped and boxed it. Opening the box and seeing the new hood was exciting. It really felt like Christmas and I couldn't have been happier. Even our contractor was really impressed and said it was a beauty. The only tiny nit I had was that it would have helped to include more installation instructions in the box. Because we had our own insert, it took our contractor awhile to figure out how to install it. Fortunately, I was able to find more installation instructions from World CopperSmith online. Overall, we're extremely satisfied. Our hood is truly a statement piece in our kitchen and notches up the glam factor exponentially! Everyone comments on it and we could not be happier. Excellent service and an excellent product!