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Mark T. O’Shaughnessy

United States

1 Reviews
3 Reads
1 Useful

1 review

Geniusrx

Slow processing. Cumbersome Workflow.

Prices are low. That’s the positive here. Poor experience overall. Entire work-flow process is so incredibly slow. If something is missing from your order you will get an email saying your order has been closed and to resubmit a new one starting from scratch. Suggestion: ‘Click here to submit the missing details’ is always a better option than sorry, your order is closed, goodbye. Also, it speaks volumes, seeing replies to client feedback on trustpilot are given the ‘copy-paste’ cookie cutter response treatment. No need to reply. I see the customer service email from all the copy/paste’s below. If it was intention to continue using your service I would have contacted them.

2021-01-30Helpful 1