Avoid SF Express
They provided me a tracking number and claimed that item was delivered December 25 (ordered the item on December 3). I stopped receiving any updates from them on Christmas day. I contacted them and they told me that the package was already transferred to local processing and that I will have to pick the package up from that local processing’s office myself. Why would they do that? It is physically impossible for me to go to that local processing’s office since its hundreds of kilometres away from me let alone the community lockdowns that are imposed because of the pandemic. An international package should be delivered door-to-door and why did I even pay for their shipping services if I am going to pick up a package myself? And why did they transferred it to a local processing/forwarder when in fact they are the ones in charge of my package. On top of that, they transferred it without any prior notice. If I haven’t contacted them about my package they for sure won’t update me either. AVOID SF EXPRESS AT ALL COST