Very poor customer service and buying experience.
Much the same as everyone else's experiences on here except I couldn't even pay for my product as their site for some reason doesn't accept Halifax debit cards as valid payment! Customer services was useless so bought the machine from the online Comet store instead which means I had to miss out on the free gifts which judging by everyone else's experience I wouldn't have received anyway. Shame because the laptop is good. In compensation they offered me 5% off any purchase from their website .... I mean, is that a joke??