XROS pods didn't arrive, so called BBB
Ordered XROS refill pods & after a 1 month I decided to reach out to ask if they plan on mailing them. Heard nothing. Tried second time, nothing again. Decided to get a hold of a rep at BB Bureau to tell them about this & a rep at the BBB gave me their email to attach to a third email I sent them telling them to deliver the order by a specific date or refund by a specific date....and informed them that I have attached a rep at BBB to this email so they could witness the terrible customer service. Well, well, well, the order came in the mail in a couple days. This seems to be an ongoing problem with 3Avape if you read their reviews. Horrible cust service & orders not delivered or taking months to arrive. Needless to say that was the first time I ordered from them & will nvr order from them again.