For the most part ...
For the most part, Westbow has been a great partner during the publishing process. I think the publishing package included the critical elements needed to get my book out.The associates were helpful and worked the process efficiently. Only two things caused me some concern, one of them had to do with the 'devil in the detail', in which I was surprised several times by additional costs. The other was in the lack of updates between milestones, where weeks would pass without an update.