AVOID GROOMING
Honestly, the most awful experience I have ever had with a company. This groomer we booked with Dylan - lacked experience, had zero patience, and was not professional. He started off the conversation with a horrible attitude and even called back to basically back track. He SHAVED DOWN TO THE SKIN both of my golden doodles. Due to COVID, moving into a new home, a brand new baby, and our groomer not accepting appointments - we were unable to get our guys in. Pet Paradise had an opening so I took it. Little did I know, they employ someone like this. Dylan did not try and spend a little bit of time with my golden doodles. Instead of shaving a few spots on the (7 year old) golden doodle's hind legs where there were a few matted spots, he decided to shave both dogs down to the skin. They are completely bald from nose to tail. The Puppy just needed a wash and a good brushing, he still had puppy hair and he gets brushed DAILY. He still decided to take the LAZIEST way out and shave them. We are currently taking care of their wounds with bandages and topical ointment from getting cut all over their neck and other various places on their bodies. The front desk also lacks experience. She did not recommend the groomer that "specializes" in Golden doodles, but instead placed them with someone that is BRAND NEW and clearly has no idea how to groom these breeds. Pet Paradise needs to send their people back through training and development to avoid anything like this ever again. They even monitor their Facebook reviews and don't let reviews get posted without approving them. You would think they would try and help the situation, but they are sweeping it under the rug. I wonder how many they do this to? Awful Experience with Pet Paradise. Please avoid this groomer at all costs! I should have read the reviews thoroughly and took it as a sign that the only good reviews are about the doggy daycare and not about the groomers. AVOID at all costs.