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Stephanie

United States

1 Reviews
3 Reads
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1 review

Otis Elevator

Otis Elevator Service review

There is an Otis elevator in my office building. My office is on the 4th floor. Since I moved in over 2 years ago, this thing has never worked properly. The 4th floor button has NEVER WORKED PROPERLY AT ALL!! You must press it multiple times, and pray at some point it actually lights up. Some times you must press the third floor first to make the 4th floor button light up. The hydraulics in the elevator have never worked properly-the elevator HAS NEVER GLIDED UP AND DOWN, IT JERKS UP AND DOWN! A couple of months ago, the elevator stopped working, and it was 10 days before it was fixed. Last week, it started running in a veyr jerky motion again. The building's owners paid Otis $48k to refill the hydraulic fluid! Today, the elevator is totally broken again!!!! Who knows when it will be fixed, and I am sure it will not be fixed correctly. NO ONE SHOULD EVER BUY AN ELEVATOR FROM THIS COMPANY AS THE ELEVATORS DO NOT WORK, AND THE TECHNICIANS DO NOT KNOW HOW TO FIX THEM IF THEY BREAK!!!

2026-05-05