Canyon were able to negotiate…
Canyon were able to negotiate settlements for me. The time frame, initially estimated was exceeded substantially ( more than a year longer). The communication in the process was not satisfactory, no emails or calls on any reached settlements. I was provided with updates, only when I called. During two Summons & Complaints I received, I found little to no support from Canyon. My lump sum payment, to settle the open accounts, has been received by Canyon 7 weeks ago, but the accounts have not been settled to this day. I think agents are doing a good job, but the overall communication and response process and processing is not the best in the business. I made all payments on time, early and tried to get my life back in order as quickly as possible..... daily calls are part of my routine with them. In conclusion: if you are in a desperate situation, you can work with them, but be prepared it is not he greatest of services you will have to deal with. Regardless of what they say, you will have to take care of a lot of troublesome things yourself (letters to and appearance in Court, without support)