Conned by Blackview
There is not an option to give 0 stars :( The phones: Always touting the latest, greatest technologies. The Performance: Be happy if those latest greatest technologies are functional. The Customer Service: There is not any, but many promises will be made. It is a chinese company, so expect massive censorship when it comes to airing out issues with product on their forums (bbs.blackview.hk) I continually get: Reason: The message contains links to illegal or pirated software.. Posts are approved and put up, and then taken down when someone that understands english at blackview reads them. Including the purchase of my BV9900Pro and finally receiving it the ordeal took 4+ months last year. In June last year Blackview promised an update (Android 10) for July 2020. It is now March 2021, no update. From reading the posts, Blackview is hacking together phones with random hardware, so the updates put out do not work since everyone has different hardware in their BV9900pros. From this experience: First - Blackview is a very small outfit with no control of it's processes Second - Blackview does advertise higher end components/specs for their product, but have no idea how to use/integrate them. Third - No Customer Service, or Product testing/vetting before it goes to the customer.