⭐☆☆☆☆
⭐☆☆☆☆ Very poor experience with ECMS Global delivery, especially when used by retailers like Stylevana. I had a parcel worth €141.16 that was marked as delivered on 12 May, but I never received it. No household member received it, no neighbor received it, and no delivery notification was left at my address. When I raised an investigation with the courier, the claim was declined solely on the basis that the tracking status showed “delivered.” No further evidence was provided. There was no signature, no recipient name, no delivery photograph, and no GPS confirmation showing where or to whom the parcel was actually delivered. Stylevana relies on this delivery confirmation system to close customer complaints, even when there is no verifiable proof that the customer actually received the package. In my case, this meant the issue was simply closed without a real investigation. For what using a horrible delivery company for expensive products? Don't buy from stores that use this company to delivery their products. You will ending up on the same frustration.