Not recommended
I didn’t have a good experience with this service. I previously had a great experience using an online medical provider for skin issues, so I thought an online consultation for eye symptoms would work similarly. Unfortunately, after providing a long and detailed explanation of my symptoms, the provider responded with only two short lines: asking whether I had discharge and suggesting OTC allergy drops — which I had already tried multiple types of (allergy, dry-eye, redness relief, etc.) without success. The final recommendation was simply to see an in-person doctor. Paying $70 just to be told to try OTC drops and visit a doctor felt disappointing and not very helpful. In my opinion, it would have been better to spend that money directly on an office visit instead.