Fooling with public
I wish I could give them rating below zero. They are complete fraudsters. I selected a specific flight for my mother where I knew the flight number clearly as I was trying she could come to Hyderabad with other friend of hers who was traveling on the same flight however when the payment got done and page refreshed it appeared a different flight all together which I never selected, still I thought let's try and cancel the ticket It's a complete scam I feel. Later when I called to cancel the ticke team said "cancel the ticket and full amount will be refunded after deducting the cancelation fees of 500 and when they refunded after 20days they deducted amount of INR2600 which was never told to me. I was told a basic amount will be deducted and an amount will be charged by airline so I agreed and based on this information I canceled the ticket and got new one booked. And now the team doesn't accept that this cancelation was not told to me. I was told there will a deduction which will happen but not amount of 2600. Had they told the total cancelation amount I would have never cancelled. The ticket which got booked was for the same date but on a different time then the one I wanted I RECOMMEND NOT TO USE THEM.