Ordered a £1600 leg curl machine
Ordered a £1600 leg curl machine, took 3 weeks to arrive. That’s fair, it came from Spain. The issues I have: -customer service is poor, even prior to order they’re simply uninterested in taking calls After delivery -machine frame is different to the website and the instruction manual -the components do not match the manual, meaning it’s un buildable -we had to use pliers and grips to force open metal work to even build the bird we could due to poor build quality Once we’d notified titanium about the issues we had they ignored my email, then after calling them the next day they again were unhelpful on the phone. 2 days later since originally telling them our commercial machine doesn’t work and doesn’t have any components to build it, they’re still ignoring all emails and my calls just fall on death ears about a technician calling me back… I’ve asked to get the product to be returned but as usual I’m waiting for a response on his to return… Don’t waste your time, order from somewhere else. These guys suck.