Not recommended - abyssmal support
Ordered Pista 488. Ordered on January 20th, was delivered on February 9th. It was chinese new year so fair enough. On February 10th I opened a ticket that the remote was missing. Until today no response for that ticket. Still missing the remote. I started assembly of the set and noticed that i was missing some parts. So I contacted the support with a new ticket and let them know about the missing parts. 4 days went by without a reply and i wanted to check if I was at fault but as i checked the following building steps I found that I was missing several other parts as well. I checked some youtube videos to find out which bag contains the missing parts and it turned out that i was missing a whole bag! I added another message to the ticket on the 22nd of February and got a reply on 24th of February to submit a picture of the missing part from the building instructions. I submitted the picture on February 25th but haven't heard from them since. I have an unfinished model standing in my living room for over a month and no help from support. Do not buy from JoinToy, support ist abyssmal and takes a lot of time to react. More so I haven't received anything that is missing.