Skeptical at first but pleasantly surprised!
I was skeptical when I read about all of the bad reviews as I was browsing through their dress catalogue for 2 evening dresses. However, I decided that I like their dress styles more than the popular Western ones and as I receive them 22 days later (long shipping understandable since Australia is limiting the amount of international parcels entering the country) I am pleasantly surprised! The dresses I ordered were custom tailored and fit nicely. The fabrics and craftsmanship is quite good too, and note that I had asked Rachel from customer service to help with giving me a specific colour for one of them. She was endlessly helpful and reassuring! All in all, the dresses took 1 week tailoring, 3 weeks shipping, good custom tailoring service is given as an option, and the dresses are accurate to the advertised photos :)