Dishonest and crooked company
Dishonest and crooked company. I placed an order for a vape pen and the coils to go with it. A couple of weeks of using the coil that came with it, it was time to change it. I attempted to change the coil - the only problem is the coils did not work! Brand new and they didn't work. I'm not surprised because I had spent over $100 dollars for some prefilled vape pens and more than HALF of them did NOT work. I didn't bother with it due to being to busy and the amount of time that went by since the purchase. Due to having wasted money in the past, I wasn't going to let this go by. Thus, I informed them of the coils not working and they informed me they needed a video. To which I replied I could not send them a video of something that doesn't work and I had no way of sending them a video anyway. Their response was to inform me that parts are not refundable! Basically, they want me to pay for something that was supposed to be new that didnt work! My advice is not to do business with these crooks! Save your money and shop elsewhere. As for me, I'll discuss the matter with my bank. I refuse to pay for something that doesn't work.