Great Customer Service !
First of all , the customer service is BOMB. You always get fast answers , they try to help as good as they can. Every time they are so patient, my first language is not english and sometimes i have problems with translating everything in their subscription portal , but i always get the help i need if i have to switch something around /cancel something/ skip something. If you have a valid problem with the items you recieved, mail them pictures and your problem. you will get a substitut product ( not sure if they refund money because thats never an option i would chose). no problems there at all. you can argue that there shouldnt be problems at all , yeah i get that , but they are a small team and they do what they can. As for the shop itself. wonderful selection, the subscription boxes are always worth their money. i love the 50% off section, the molds are one of the best molds i bought till now. the glitter section lacks a bit in my opinion, but thats personal preference , i dont like small pots of glitter. if i buy glitter i want a substantial amount of it. they sell for small crafts. also can totally recommend the UV resin and the silicone to make molds. tested both and was more than satisfied.