Less than two months...
I am writing to express my deep disappointment with a ring I purchased, which arrived on March 30th, 2026. Less than two months later, the item has already severely tarnished. The "gold" finish has completely worn off to a matte silver, despite strict adherence to your provided care instructions. While my warranty claim was approved today after I submitted photographic evidence, I was shocked to find that I am being charged a $16 shipping fee to replace a defective item. Forcing customers to pay out-of-pocket to fix a manufacturing defect is unacceptable, especially when the product quality does not match what you advertise. As a result of this experience, I will no longer purchase from Modern Gents, nor will I recommend your brand to others. I request that this shipping fee be waived as a gesture of basic customer service for a faulty product.