Great but be careful with custom painting
Ordered a Graro frameset and one-piece handlebar. I've finished the build and the quality is excellent, no complaints at all. The ordering process was a little confusing - you can't really order online, you have to email them. But the process was quick and easy, and delivery was also faster than expected. The one problem I had was with custom painting. There's a website where you can design your color scheme and they'll paint the frame to your design. I chose a 2-color scheme with a fade from top to bottom. After the painting was done they sent a photo of the frame, and one of the colors I had picked looked very different on the painted frame - a much darker shade than it appeared in the design tool. The other color I'd picked was fine, however. We questioned this, and ICAN said that the color was correct, and it was because we had asked for the matte finish that the color appeared darker, and they sent a picture of both the matte and gloss finish to compare. Even the gloss finish looked much darker than in the design tool. In the end I had ICAN repaint the frame (at an extra cost of $30) in a single color. The finished painted frame does look great though.