I am having a very bad experience…
I am having a very bad experience getting support on their ear pods, aukey ep-t18nc. I like the quality of the product, but they are refusing to support them in helping me fix a problem. Somehow the configuration changed and only 1 of the pods has sound. Fooling around with the commands I can change from left to right and back, but only 1 has sound. I emailed them for support and they refuse to give me any advise unless I give them my order #. I cannot locate where I bought them from, but all I want is support. They have a canned message saying they are sorry, but refuse to answer my simple question unless I provide an order #. This is unbelievably inane and frustrating. I'm sure a simple configuration command could resolve this, but they refuse to help.