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Maitre William

Canada

1 Reviews
0 Reads
1 Useful

1 review

GTarcade

Shady company, avoid at all costs!

I am extremely disappointed, in both one of my family member and this company. A few weeks ago one of my family member took advantage of me and stole from me, he's spent almost 800$ CAD on GTarcade. Using both my paypal and my credit card. This is unforgiveable and unacceptable, once I found the 20 something emails about purchases, I contacted immediately Xsolla Inc. Which I suppose was the middleman for the purchases. I could not get a refund for any, and I mean, ANY of the purchases. The answer I got from Xsolla was, and I quote: ''Unfortunately, the refund for the payments made for (Link to GTarcade) is not possible due to the fact that the purchases made without your permission were already used on the game account.'' This is truly UNACCEPTABLE. What kind of bull excuse is that.. Everyone reading this, Do not play any of GTArcade games and DO NOT give them your money! Also, I've sent GTarcade an email and all they've answered me with, was an answer that didn't even concern my issue and I haven't heard from them in weeks! Bad customer services from a shady company, not surprised.

2021-03-31Helpful 1