Online Scam - Beware
I ordered an earring bundle online because the physical store refused to sell the product, despite being advertised. When I made the purchase, I then received an email that I signed up for a membership trial for $3.95, which was a surprise to me. I did not sign up for a trial. Ana Luisa does not have customer service. They have a chatbot that refuses to refund this fraudulent fee. I've made repeated attempts to have the charge removed. My credit card company is now investigating the fraud. Buyer beware. This company has poor business ethics.