Newbie... and a little disappointed
I’m new to the hobby and got my first real drone that needed to have the refresh plan put to use after only two days of flying. Anyway, the original rep really didn’t do the best job explaining my options available to make my turnaround time so much quicker than it has been. After speaking with another rep I finally get that I was not instructed properly based on the return I was expecting. I’m really bummed because I bought the drone for a trip out of town this Saturday and obviously it has not even been shipped back yet (due to the normal repair process mode I’m in versus express— again, wish someone had clarified that part). Anyway, I’ll update here once the process is complete to give my overall opinion about the entire ordeal.