Terrible customer service !
Terrible customer service ! Our incline stopped working due to an error 6months after purchasing Precor treadmill ! It has been more than a year since then but they have been mailing parts to us instead of sending a technician here. Problem is their complicated programming that needs an expert technician not the parts! If they can not send technicians somewhere they should stop selling their super expensive treadmills to those cities! I have wasted 5000$ On this treadmill . So disappointed