Generally an extremely positive…
Generally an extremely positive experience! It took a while for the product to arrive, which was a bit stressful, but the customer service team (Kira especially) was an amazing help at keeping me updated, and making sure I knew when it could be expected to arrive. The weights are great, and have become an almost-daily used item in our household. The settings are pretty easy to figure out, and the weights are sturdy. So far, so good!