Absolutely beautiful bag and even…
Absolutely beautiful bag and even better in person. Very fast shipping and all-around fantastic experience - thank you!
Kerri
United States
3★ Reviews
8👁 Reads
0👍 Useful
3 reviews
Working with the Qin Printing team has been a fantastic experience!
Working with the Qin Printing team has been a fantastic experience! Their product quality, attention to detail, and clear communication have exceeded my expectations at every step. I truly appreciate their dedication and care, and I’m looking forward to collaborating with them on many more projects to come.
Poor Production Quality and Lack of Support from King Fu Color Printing
I regret having to write a negative review, but I hope this helps others when working with King Fu Color Printing in Shenzhen, China. I ordered an A5 journal from them and went through the full process of reviewing files and approving proofs. The representative I worked with was kind and helpful, and the proof looked excellent, so I approved production. However, upon receiving the books, I discovered that in the one box I initially opened, a large number of pages in each book were printed or assembled at a severe angle. When I raised this issue, I was told it was "standard" and a result of printing variance. I’ve been in the printing industry for years and understand the concept of minor shifts, but this was far beyond acceptable. My journal design includes borders on many pages—a common feature—which made the misalignment glaringly obvious. There are endless notebooks, journals, etc. with lines that need to be straight for the customer to actually use the product. Despite numerous attempts to seek customer support of the poor print quality, I received only excuses for the angled printing. No one from King Fu Color Printing other than this one person full of excuses has responded to my requests for assistance. As a small business owner, this has been a significant financial setback, forcing me to discard 75% of the books in each box. Unfortunately, this experience has shown me that this company is not a supportive or reliable partner, please beware of working with them.