Terrible customer service - fine product
After i ordered i heard nothing. I finally called and was given a vague answer on when it would ship. I had to call a second time to find out - no one followed up. I was then told it would take 6-10 days. It took three weeks and no one ever contacted me. I had to call BOC repeatedly for any information. They were quick to blame their freight company and took no responsibility for anything. I then needed to order some fillers to finish the job - i begged them to pull it quick and overnight it. I would pay for it. I heard nothing back from them After the initial order - NO FOLLOWUP. i finally called after 10 DAYS and they quickly blamed their warehouse a and said it would be sent that day -it's now 3 days later and its not sent yet. BOC has destroyed my job timeline and I will NEVER BUY FROM THEM AGAIN. I don't need their aggravation.