Bad customer service overall bad…
Bad customer service overall bad experience, been there for the 1st time customer services was horrible no eye contact very dry and un respectful, our 8 month old Vizsla puppy was in the crate for 4 hours, they advertised tour and meet staff once there no one offer the tour, no friendly at all they just took our dog and put him on a crate they asked if we want to do the $3.00 ice cream that he never get... when I went to pick him up they were asking me for .20 cent ??? I didn’t understand I asked them do you guys offer the tour ? Or services ? They said to me that I should asked in the morning when I drop him off ... I asked the did he even get out of the crate and they said yes a couple of times... which it didn’t happened I work from home I was able to be on the cameras and they never took him out...once at home he drank water for a while and did a long pee another corear sign about the time that he was on the crate with out. What the point to bring out dog to this place? I was hoping for a fun, social play day for him... I really don’t have the need to leave him there I was considering as an option for future travel plans that we have but definitely this will not be the place and i would never recommend neither.