KrisShop…SA online store
I bought a pair of earrings from KrisShop; however, when the package arrived I received x2 of the items although I ordered one. Needless to say, I got charged for both and although I have sent them several emails requesting that they let me know who/how to send back the extra item (and for them to give me back my money for the xtra unauthorised item sent to me) no one has yet replied. The beauty of paying with credit is that if there is a dispute about payment, I am in a position to negate any unauthorised charge from my credit card so ultimately not my loss but theirs. Having said that, it is highly unprofessional of a company to have let their customer standards drop so much!