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John

Ireland

1 Reviews
1 Reads
1 Useful

1 review

Tenda Glasses

Careful as prescription error will be on you.

I input the Cyl or Sph in wrong way but also uploaded prescription which was checked. I was asked about a value and said what I thought it was. Glasses came and lenses wrong. My optician said I gave wrong info due to way opticians write script but that it should have been spotted. I complained repeatedly and wanted just the lenses part of the transaction refunded as had to replace lenses myself at big expense but was only offered 30 percent off more glasses. Had to spend a lot to get lenses redone by an optician who did seem to understand the prescription. The frames are really lovely. Be careful as any error on prescription will be on you.

2023-11-01VerifiedHelpful 1