I wish I had read the reviews before…
I wish I had read the reviews before buying from DJI. Their customer service is very poor. Not something you would expect when you pay a premium. I bought a drone with the care plan. My drone got damaged and I sent it back as requested. 5 weeks later and still no news. They eventually reply to your emails saying they will get back to you ASAP but they never do. I don't even know if I will see that drone again. Looks like a few hundred pounds down the drain... Update - DJI contacted me to let me know my parcel has been lost by UPS. They sent a replacement free of charge. Good outcome in the end but communication could have been a lot better.