Lhr - Del return flight
I recently flew with IndiGo on the London Heathrow (LHR) – Delhi (DEL) route and the return Delhi (DEL) – London Heathrow (LHR) flight. Unfortunately, the experience was disappointing on both journeys. The service fell well below my expectations for a long-haul international flight. Passengers were expected to pay extra for basic comfort items such as pillows and blankets, and alcoholic beverages were also chargeable. While I understand that IndiGo operates a low-cost model, this level of additional charging made the journey feel poor value for money. The meal service was another major disappointment. There was no choice offered for non-vegetarian meals, the quality of the food was below average, and meal service did not begin until around three hours after takeoff. For a long-haul flight, this is far from ideal. The beverage options were also limited. Basic soft drinks such as Sprite or lemonade were not available, which was surprising on an international route. Overall, both the LHR–DEL and DEL–LHR flights provided a disappointing experience. The lack of complimentary comfort items, limited food and drink options, and poor meal quality significantly affected the journey. Based on my experience, I would not recommend IndiGo for long-haul travel and would choose other airlines for future trips.