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C H Jack

United Kingdom

1 Reviews
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1 review

Manlytshirt

All buyers beware

Buyer beware. Slick instagram pictures - and very little else. The quality of the jean jacket I ordered was extreme poor in terms of the quality of material and colour. All very cheap. Worse, the sleeves are far too short - at least 5 cm and I have a normal build. The process for refund, is after four days and four emails, proving to be somewhat obstructive. Apart from being asked to send some pictures and videos (I can’t think why) - They asked me to choose something else and pay the postage. I simply want a refund. I regret that I did not read the reviews before I made a stupid late night purchase. Unfortunately, they must be an overseas supplier. The usual consumer protection you would expect from me UK or European supplier does not exist. The only way round this is if the supplier gets their customer service and quality control sorted - and the only way to pressurise them to do this is for people like me to complain. Maybe this will be a wake up call for them. I will repost with the results of my back-and-forth.

2025-04-11