Customer service was stellar from start…
Customer service was stellar from start to finish. Even though the first delivery attempt was not successful, the recipient was called by a representative the following day to assist with the second delivery attempt. The second delivery was successful, but unfortunately, one of the products received by the recipient was flawed. After explaining the unfortunate situation, excellent efforts were made by the company to fix the error. I have used several gift delivery services due to the pandemic this past year (U.S. and Canada), and my experience with this company tops them all. What could have been a less than pleasant experience at the end was swiftly remedied and turned into a very satisfactory one overall. Email responses were always prompt and very professional. And in spite of the mishap, I look forward to using their services again due to the great quality of their products and customer service. Thank you Cadofrance ;)