Difficult to contact customer service
The main issue I have is with customer service. I had a difficult time getting in touch with anyone, and the app only had a chat feature. I was charged for a second week before I even got the first week shipped to me. I had to skip that week, and when I went back in to cancel I couldn't find the cancel button, just swap and edit. I, like many people, only have so many hours in a day to navigate websites for customer service, and it is obvious that organizations hide their cancel and Customer service avenues to make it frustrating in order to give up. trhechat function on the website just sent me into loops, and I never reached a person. I was charged for a week of food I will not be able to eat as I am ou of town. Subscrition model are the worst