Awfull company.
Awfull company. This company is not obeying the consumer act, be warned. So today I wanted to logon since years on Origin and it said I couldn't. After having alot of conversations back and fourth with the staff chat it seems that I opted in for a account removal. But I cannot remember that I ever did opted in for an account deletion, my email was not compromised, so how? I started to ask further if this was done by mail, and how they go into the steps of verifying the ownership of the sent email, then this employee tried to mirror the conversation that it is my own responsibility to protect my email... no... my question was cleary: did they checked the SPF headers in such an mail as routine? guess what the result was? the conversation got closed, I got banned to ever talk with the chat again because I asked for a supervisor, and my account can't be restored ever again. this whole company seems like a fraud, they just rug pulled me because they couldn't even properly verify a sent email which was probably done as herassment to shutdown my account, and they couldn't give me back my money or restore my games. luckily I only had a few games on this platform... imagine if this happened on steam. I also redirected my message to OLAF and a few other organisations, this is a terrible company and non consumer friendly and very neglectfull, and a traumatic experience.