I’m really disappointed
I’m really disappointed with my recent order from Roseaholics. I’ve ordered from them before and had a good experience, which is why this was so surprising. This time, the roses arrived with thorns still on them — I actually cut my finger handling the arrangement, which should never happen with a product like this. On top of that, the overall arrangement looked rushed and poorly put together compared to what’s advertised. It didn’t reflect the quality I expected based on my past order. What’s most frustrating is the lack of accountability. I reached out to customer service and they have not been willing to offer a refund or properly address the issue. For a brand that positions itself as premium, this experience fell far below expectations. I hope they take quality control and customer concerns more seriously going forward.