Hands down the absolute worst customer…
Hands down the absolute worst customer service EVER! I've been trying to ask a simple question about my phone and every response from BV is concern over who/where I bought the phone from. "Sorry, but you need to find the store you bought and then contact the customer service there. Any problems,just feel free to contact us." I didn't buy my phone from a store but this is a lazy, disingenuous response. I literally have a question/problem, contacted BV, and they told me to ask the seller. Imagine apple or Samsung refusing to answer a question and telling you to ask a Walmart employee.