HIKvision really is rubbish
We inherited the HIKvision system. Safe to say I would have paid for something better. The software is total rubbish. It has issues with Chrome and virtually all other, modern browsers. Live view works on the ipad app but not in Chrome. It can be made to work but the procedure is a joke. Playback is buggy, hangs and is generally unreliable. What you want is something that works and WHEN you need the video footage you expect it to be there. HIKvision is NOT what you want.