Very reliable but concerning substitution choice.
I asked for a morning delivery the night before and they delivered only an hour late which I think is very fair because it was the day after 520. Flowers were exactly as shown on the website and in perfect condition. However, I ordered a Ferror Rocher 8 piece pack but it was substituted for a Golden Dream 8 piece pack. According to their substitution policy, it should have been equal or greater value however Golden Dream is much cheaper than Ferror Rocher. I understand it was a very last minute order however this seems to go against their substation policy.