This company is a fraud
This company is a fraud! They charged me for building my website but the work never even started. I changed my mind because another company offered a better deal so I requested a refund. First, they said the developer had already been hired so they would deliver the website. I told them I did not need 2 websites, I needed my money back. Then they told me they would issue a partial refund, which is absolutely unacceptable since they did not have to move a finger. What work was I paying for then? It is as simple as moving the money back. Then they told me I would get a full refund, and the email confirmation said the money would be back in my bank account within 15-18 business days. Here I am 2 months later and still no refund. Nick Halt, my contact person, when questioned, said there were a couple of other refunds before mine so he asked me for a little more patience. That is BS! Refunds aren't put on hold or in a waiting lounge till other refunds are completed. Other refunds don't affect a refund that has already been issued. So the truth is, my refund has never been issued. Nick said multiple times that he would personally make sure I would get my refund. That was 3 weeks ago and still no refund. These people just took my money for work they never had to do! Basically, they stole my money. I have contacted my attorney and we would have to take legal actions against these frauds! Stay far away from Logo in 30 Minutes. They should be called Stealing in 5 minutes. Update: 0819/2021 I can't believe what a swindler company this is! Just got an email from TrustPilot saying Logo in 30 Minutes thinks my review belonged to another business lol That's like saying they have no idea what I'm talking about here. Of course, I did not accept their dispute! So now they asked me to provide further information and documentation to verify that my experience was indeed with Logo in 30 Minutes. Funny how I logged into their Teamwork platform, where all the design work and communication took place and they wiped out everything. That just tells me that they know exactly who I am and what I'm talking about, they are just trying to wipe out all traces to them. Too bad for them, I have every single text message, email correspondence, invoice, screenshots, contact info, everything that traces back to them very clearly. I had talked to my bank also and they have already begun an investigation because I filed a chargeback complaint. My attorney and I have been working on this so these people won't just run away with my money they took but did no work for.