Fantastic Fulfilment Service Provider
Fantastic Fulfilment Service Provider. Been with these guys for almost a year. If they assigned a dedicated Account Manager, they really mean it. I've never had any issues getting in touch with my AC manager when I need some assistance. The response is fast and even their general customer service personnel will be right on it if you ever encountered any problems. They have an array of services and are truly one-stop for all your dropshipping or bulk order needs. Their value-added inspection service is top-notch and has saved me numerous times which otherwise could be a disaster if it was directly shipped to my customers. They will even help you in finding a replacement supplier if the one you're dealing with is not up to scratch in terms of service. These guys are problem solvers and truly care for your business and reputation. And the platform itself, (after dealing with other platforms) makes it so easy to scout for products on TMALL, Taobao, and 1688 which most often than not beat the heck of AliExpress in terms of pricing. There is some learning curve though as it provides so much functionality, but ask either the Customer Service officer or your account manager and they will guide you with patience. The only setback about Bucky is that they don't have a foreign warehouse (U.S. or E.U.) but it has come to my understanding that they are about to establish a warehousing presence in the US. which makes the Returns process so much easier and gives some sort of credibility for your store and trust in customers. I had problems assigning different product sizing and weight to respective courier services to fully leverage the shipping charges (different courier charges more while others less based on weight and dimension and because of this, I have to manually assigned the order to ensure I get the best pricing for that shipment category Suggested this idea to my account manager and now the team is right on it. That means: you assigned each product to the respective courier service providers with the best tariff, set it, and forget it as it will be automated which is exactly what I want. Hassle-Free! You should check them out seriously. I believe the lack of reviews about these guys is a kinda injustice and that's why I am writing a long one as a show of appreciation for their above and beyond service. I highly suggest you sign up with their account (which is free anyway) and have a feel of the platform console; check their "Service Market" section to see all the full-stack services that they offer and see if it's a good fit. You won't be disappointed.