Do not order anything from TrueHarness
I ordered a harness. It took a month to arrive, and it came in an envelope. It was the wrong size. I emailed the company. No response. I sent a follow up email, and said I would gladly send the wrong size harness back to them if they would give me an address. No response. I sent two more emails. It was now getting close to two months from my original request. I finally heard from Scarlett, who told me to "just give away the harness I had received" and a correct size was on the way. It is now June, and I have not received the harness. Got an email on May 26 and was told it was the US Postal Service's fault--"we sent the harness and for some reason they would not deliver it." She said this was happening a lot. According to TrueHarness it is all the Post Office's fault. I don't buy it. Worst customer service I have experienced. They do not follow their own instructions regards "returns" and there is no phone number--only an email address. Yet they happily send out emails advertising their products and giving "pet tips." Please spread the word--this is not a good company to deal with.