EAEasybook.com ★★★★★
Terrible system
Terrible system, double standard.
One of the reasons I still use this terrible service is that it includes the check-in QR code on the terminal I depart from . This round I found the QR code no longer included, and I required to pay extra fees just to check in?
Apart from this, the bus operator had insufficient passengers, hence they cancelled the bus and reschedule to another time, which make very inconvenience to me. I complain this to easybook, and they didn't bother to do any compensation.
2025-11-07
REredBus Malaysia★★★★★
Terrible experience using this…
Terrible experience using this services.
I book a ticket at 6pm, and 1 day before my travel, I receive a miss call at late night 11.30pm.
following day I am in full day conference, and do receive a miss call around noon.
After my conference end at 4pm+, I call back to customer service, end up realize the bus had reschedule to 4pm which already pass.
Redbus very happy tell me that they can do a refund. Do you think customer want refund? Customer wish to travel on time, not your refund.
2024-07-23Helpful 1
