Awful service
Bought a set of stainless steel mugs to match 2 existing ones in the cupboard only to be sent completely different mugs. After contacting them they offered to refund the cost of 1 mug as a gesture of good will however when I disnt accept this as a solution I was ghosted and left with £85 worth of mugs I dont want. I will never recommend umi tea sets to anyone I know.....awful experience.