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Pam Nass

United States

2 Reviews
5 Reads
0 Useful

2 reviews

Artsweary

Don't Order!

I placed a fairly large order in July 2026. When I receive the order I was extremely disappointed. The product was extremely cheap. It was printed on the fabric and the construction was not good at all. I immediately contacted the company and complained. I wanted to return the entire order. I was offered a 20% discount. I said I was not interested in the credit, I wanted to return the order. I went back and forth saying at a minimum, the credit should be 40%. I was then told it had to be approved by management. I contact them at least once per week but they are now ignoring me completely. I am going to continue to complain to them. If nothing else, I'll be a pain in their inbox!

2026-08-30
Vera's Undies

Customer Care was great

When I received the undies they were way too small. I am normally a 16-18 sz. so I ordered a size XL. Since they were so uncomfortable, I contacted Customer Care. They were very reactive and ordered replaced undies in size 2X for me. I could not have asked for better treatment.

2026-05-07