Do not purchase any items from this website!
Do not purchase any items from this website. Despite having a well-laid-out and clear website (which is deceptive), they are all charlatans! While searching for barefoot trainers on Google, I came across their site. Their images looked legitimate, and their easy-to-select sizing was convincing. Although the prices were cheaper than what you might find in a store, the pair I chose to purchase was on sale, so the discount price seemed legitimate. I made my purchase at the beginning of April. By the end of April, after receiving no updates, I contacted their customer service. I was bounced between their customer service and the local China courier they used, with no one taking responsibility for my paid but undelivered item. They have refused to send a replacement or issue a refund, simply washing their hands of the matter. I have reported them to Fair Trading NSW and will attempt to reclaim the money through my bank. I urge more people to report these websites and post feedback, as it truly helps others. I wish I had seen such warnings before making my purchase.
